I started using an up-to-date plumbing supplier for all of our commercial plumbing needs.
As a new corporation, I have to have companies that are responsible and diligent, and I need someone that is going to show up on time and get the job done right the first time.
It’s our name on the line when I contact a corporation to complete the work, and that corporation is there representing me and our supplier in addition to their own. I had to call a supplier to install some up-to-date sewer lines at one of our commercial properties. The sewer line upgrade team was supposed to be at the property at 7:00 am. and I went to the property early to let the crew inside of the building. The sewer line insulation team showed up around 9:15 am. The guys were drinking root beer and eating egg mcmuffins. They did not seem distraught about the time at all and I asked to speak with the task foreman but no one wanted to take responsibility for being in charge of the group. Every single one of the guys said the foreman was on his way, and that was the very last time I used that commercial plumbing supplier. The owner of the company wanted to understand why it’s been weeks since I called. I told him about the incident where the crew that showed up to complete the sewer line upgrade. The owner of the supplier apologized, however I just have a terrible taste in my mouth after the crew showed up late and showed a total lack of respect for our time.